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Twitter is not the right place to seek information during an emergency, Dutch politicians and a prominent online group said on Wednesday, following an incident in which citizens were directed to the platform for updates during a large storm.

“We find it problematic that the government depends on Twitter for sharing crucial information,” lawmaker Nico Drost’s office said in emailed remarks to Reuters, citing accessibility, accountability and reliability issues.

Twitter could not immediately be reached for comment.

The storm, which killed at least one person and uprooted dozens of trees in the province of North Holland, which includes Amsterdam, was the most intense on record in the Netherlands during the summer.

The national emergency alert service sent a “push” notification to cellphones warning people in North Holland to stay indoors amid wind gusts of more than 120 kilometres per hour (75 miles per hour), and to follow the regional fire department’s Twitter account for updates.

Several politicians and digital rights group Bits of Freedom said that was not appropriate, given that Twitter is a private company and the government has websites specifically set up for crisis communications.

“It’s ridiculous to use Twitter,” said Bits of Freedom spokesperson Ber Engels, citing problems with dis-information and Twitter being hard to reach quickly for people without accounts. He also noted the company had recently imposed limits on the number of tweets that can be viewed by anyone who hasn’t paid for a subscription.

“You might see one tweet with great information from emergency services, but maybe there are 10 tweets that Twitter prioritizes which contain completely false information,” he said.

The regional fire department’s Twitter account is not verified. Its most recent tweet directs users to a live blog hosted on the City of Amsterdam’s website.

Twitter’s communication account did not immediately respond to questions. An email to Twitter’s press email address generated an automatic poop emoji reply, in line with an announcement earlier this year by its boss Elon Musk.

© Thomson Reuters 2023


From the Nothing Phone 2 to the Motorola Razr 40 Ultra, several new smartphones are expected to make their debut in July. We discuss all of the most exciting smartphones coming this month and more on the latest episode of Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Elon Musk‘s Twitter has put a temporary limit on the number of tweets that users can see each day, a move that has sparked some backlash and could undermine the social network’s efforts to attract advertisers.

The limit, imposed to “address extreme levels of data scraping and system manipulation”, is the latest change by Twitter, which was last year acquired by Musk for $44 (roughly Rs. 3,61,000 crore) billion.

What does the latest change mean and what are the alternatives to Twitter?

How do the changes impact users?

Users cannot view tweets without logging in to the platform. Verified accounts can now read 6,000 posts per day, unverified accounts 600 posts and new unverified accounts 300 posts. After that, users will get a message that says, “rate limit exceeded”.

Musk has said that limit will “soon” increase to 10,000 for verified, 1,000 for unverified and 500 for new unverified.

He has been pushing to make Twitter’s overhauled verified service more attractive. Musk made Twitter verified – special badges that were earlier given to notable profiles – a paid subscription and introduced tiers like grey, blue and golden badges.

Why did Musk put the limit?

Musk said the limits would help tackle scraping vast amounts of data from Twitter by almost everyone – from AI companies and startups to tech behemoths.

“It is rather galling to have to bring large numbers of servers online on an emergency basis just to facilitate some AI startup’s outrageous valuation,” he said in a tweet.

The technology behind generative AI tools such as ChatGPT is trained on massive amounts of data taken from the internet that helps produce everything from poems to pictures.

What are users saying?

Several Twitter users complained, with “#TwitterDown” and “RIP Twitter” trending on the social network website over the past couple of days.

The limits especially impact accounts run by informational agencies, journalists and monitoring services as they rely on reviewing thousands of tweets every day.

The National Weather Service said it may be unable to see tweeted reports of severe weather and associated damage, and asked subscribers to use its office telephone numbers instead.

What are the alternatives?

Twitter-like platforms like Bluesky and Mastodon are the main alternatives. They saw a surge in users and activity soon after Musk announced the limits.

Bluesky, launched by Twitter co-founder Jack Dorsey and now in the beta mode, said it saw “record high traffic” on Saturday and that it was temporarily pausing new sign-ups.

Mastodon also saw its active user base swell by 110,000 on that day, its creator and CEO Eugen Rochko said.

© Thomson Reuters 2023


From the Nothing Phone 2 to the Motorola Razr 40 Ultra, several new smartphones are expected to make their debeut in July. We discuss all of the most exciting smartphones coming this month and more on the latest episode of Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)

Affiliate links may be automatically generated – see our ethics statement for details.

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